Toward Satisfactory Public Accessibility: A Crowdsourcing Approach through Online Reviews to Inclusive Urban Design
Published in Computers, Environment and Urban Systems, 2025
Recommended citation: Li, L., Hu, S., Dai, Y., Deng, M., Momeni, P., Laverghetta, G., Fan, L., Ma, Z., et al. (2025). Toward satisfactory public accessibility: A crowdsourcing approach through online reviews to inclusive urban design. Computers, Environment and Urban Systems, 122, 102329.
More than one million Google Maps reviews and a fine-tuned Llama 3 model reveal persistent accessibility barriers and socio-spatial disparities across U.S. urban services.